Corporate Staff

At US Merchant Services, your success and satisfaction is key to our success!

Executives

Steve Norell, CPP
Director of Sales

Steve oversees the US Merchant Services sales force as well as maintaining the bank and processor relationships.
Main: (772) 220.7515 Ext.140
Email

Bill Rodrigues
Executive Director

Maureen Norell
Merchant Relations

If you have a question regarding your statement, fees, a change to your business information or anything else that is not of a technical nature, Maureen can assist you.
Main: (772) 220.7515 Ext.210
Email

Shonnie Colando
Director of Underwriting

Shonnie sees to all of the applications and any changes that take place on new and existing accounts.
Main: (772) 220.7515 Ext.214
Email

Grace Walter
Operations Manager

Grace is responsible for the corporate administrative functions of US Merchant Services..
Main: (772) 220.7515 Ext.170
Email

Jeff Desmond
Customer Service

Jeff heads our Technical Support Department. He has extensive knowledge in working with different types of countertop POS terminals and devices. If you are a merchant needing technical support Jeff is the representative to call.
Main: (772) 220.7515 Ext.150
Email

Terry Bango
Customer Service

Terry assists in the Technical Department with terminal installation and downloads as well as handles technical matters that may arise. If you have a terminal problem or need supplies, you can contact Terry to manage your issue.
Main: (772) 220.7515 Ext.180
Email

Bob Leone
Director of POS Sales

Bob assists our merchants that inquire about or need technical assistance with their POS equipment.
Main: (877) 709.7508 Ext. 213
Email

Ann Spagnolo
POS Support

Jon Miller
POS Support